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New opening hours for citizen service

28.02.2023

In order to reduce the waiting time for an appointment at the Citizens' Service, new opening hours will apply from 01.03.2023. This means that shorter appointment times can be guaranteed thanks to improved personnel management. Additional appointments can also be offered depending on demand and season.


Citizen service team:

Monday 08.30 - 13.00

Tuesday 08.30 - 18.00

Wednesday 09.00 - 13.00

Thursday 08.30 - 16.00

Friday 08.30 - 13.00

Saturday (every 1st and 3rd of the month) 09.00 - 13.00


Driver's license office team:

Monday 9.00 - 13.00

Tuesday 09.00 - 18.00

Wednesday by appointment

Thursday 09.00 - 16.00

Friday 09.00 - 13.00


Family Service Team:

Daycare and after-school care fees and parental allowance:

Monday 08.30 - 13.00

Tuesday 08.30 - 18.00

Wednesday 09.00 - 13.00

Thursday 08.30 - 16.00

Friday 08.30 - 13.00


Family Service Team:

BAfÖG:

Tuesday 08.30 - 18.00

Thursday 08.30 - 16.00


Registry office team (no changes)


Appointments are preferably made online:

https://service.jena.de/online-termin

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