Emergency calls

Here you will find an overview of the emergency numbers for Jena in case of an accident, fire, accident or other emergency.

The most important details are:

  • What happened?
  • Where did it happen?
  • Who's reporting?
  • How many injured?

Now please wait for the control center to call back.

Contact person telephone number
Police Inspection Jena 0049 3641 81-0

Fire department

  • Accident
  • life-threatening condition
  • Brand
  • Accident
112
Emergency fax for the hard of hearing (PDF) 0049 3641 44-2811

Emergency call from a statutory health insurance physician (free of charge, uniform nationwide)

  • doctors in private practice, who treat patients in urgent medical cases as outpatients
116117
Patient transport 0049 3641 5976-30
On-call service
  • On-call doctor
  • On-call pharmacy
0049 3641 5976-20
Telephone for children and young people
  • Children and young people can call here at any time in a current crisis or problems to get advice, help and information
0049 800 - 0080080 (free of charge)
Emergency call for women in acute violent situations (Jenaer Frauenhaus e.V.) 0049 177 4787052
Dentist on-call service
  • weekdays 6 - 7 pm
  • Weekend & holidays: 9 - 11 o'clock and 18 - 19 o'clock
0049 1805 908077 or 0049 3641 5976-20
Technical assistance from the fire service
  • Opening and closing doors (if your locksmith is not available)
  • Pump out water pipe / cellar
  • Locking of doors and windows (e.g. after burglary)
  • Animals in distress / animal carcass service (dead animal)

Further services according to information from the control centre.

0049 3641 404-0

24-hour emergency service Stadtwerke Jena GmbH

  • District heating, electricity, water, sewage
  • Gas
0049 3641 688-888
0049 800 0688-886 (gas)
Nationwide toll-free emergency number for card blocking
  • EC cards
  • Credit cards
  • Mobile phone cards
  • electronic signature cards etc.
116 116
Identity card lost - Lock online identification function 116 116