Emergency calls

Here you will find an overview of the emergency numbers for Jena in the event of an accident, fire, accident or other emergency.

The most important details are

What has happened?
Where did it happen?
Who is reporting?
How many casualties?

Now please wait for further questions.

Contact persons	Telephone number
Jena police station	0049 3641 81-0
Emergency call Life-threatening illnesses Life-threatening injuries or fires traffic accidents serious accidents	112
Emergency fax for the hearing impaired (PDF)	0049 3641 44-2811
Medical on-call service Doctors in private practice who treat patients in urgent medical cases on an outpatient basis(also ophthalmologists, dentists, veterinarians, appointments for specialists, etc.)	116117
Jena fire department Notification of accidents, water ingress in the house/basement dead animals in public traffic areas	0049 3641 4040
Patient transportation Registration of a scheduled transport with a doctor's prescription	0049 3641 5976-30
Housing/homeless assistance and prevention
Child and youth helpline Children and young people can call here at any time to get advice, help and information in a current crisis or in case of problems	0049 800 - 0080080 (free of charge)
Emergency call for women in acute violent situations (Jenaer Frauenhaus e. V.)	0049 177 4787052
Dentist on-call service weekdays 18:00 - 19:00 Weekends & public holidays: 09:00 - 11:00 and 18:00 - 19:00	0049 1805 908077 or 0049 3641 5976-20
Technical assistance from the fire department Opening and closing doors (if your locksmith is not available) Pumping out water pipes / cellars Locking doors and windows (e.g. after a break-in) Animals in distress / animal carcass service (dead animal) Further services according to information from the control center.	0049 3641 404-0
24-hour emergency service Stadtwerke Jena Netze GmbH District heating, electricity, water, waste water gas	0049 3641 688-888 0049 800 0688-886 (gas)
Nationwide toll-free emergency number for blocking cards EC cards credit cards mobile phone cards Electronic signature cards etc.	116 116
Lost ID card - block online ID function	116 116
Telephone counseling	0800 1110 111 0800 1110 222
Weißer Ring e. V.: Crime victim hotline and information hotline nationwide Jena	116 006 0049 3641 222 844