Emergency contacts

The city administration is currently closed to visitor traffic and is in emergency operation. The following areas of the city administration can be reached by telephone or e-mail as follows.

Department 1 (Central Service | Lord Mayor)

Area Phone E-mail
Lord Mayor 0049 3641 49-2000 oberbuergermeister@jena.de
Legal Service 0049 3641 49-2117 fd-recht@jena.de
Specialist service personnel 0049 3641 49-2091 fd-personal@jena.de
Communication Office

0049 3641 49-2010

 presse@jena.de
City Council Office 0049 3641 49-2036 buero-stadtrat@jena.de
Mailroom 0049 3641 49-2075 post@jena.de

Department 2 (Finance, Security & Citizen Services)

Area Phone E-mail
Citizen service & car registration 0049 3641 49-3714 buergerservice@jena.de
Family Service 0049 3641 49-3798 familienservice@jena.de
Driving licence authority 0049 3641 49-3730 feb@jena.de

Department 3 (Urban Development & Environment)

Area Phone E-mail
Secretariat Department Head and Mayor 0049 3641 49-5001 stadtentwicklung@jena.de
Specialist service urban planning 0049 3641 49-5202 fd-stadtplanung@jena.de
Urban Development Service 0049 3641 49-5201 fd-stadtentwicklung@jena.de
Specialist Service Mobility 0049 3641 49-5101 verkehr@jena.de
Special service building regulations 0049 3641 49-5051 bauordnung@jena.de
Specialist service environmental protection 0049 3641 49-5251 umweltschutz@jena.de
Central Coordination Unit Citizen Participation buergerbeteiligung@jena.de
Geoinformation Unit 0049 3641 49-5380 geoinformation@jena.de

Department 4 (Family, Education & Social Affairs)

Area Phone E-mail
Secretariat Department 4 - dezernat4@jena.de
Social Services Department - fd-soziales@jena.de
Specialist health service - gesundheitsamt@jena.de
Youth welfare service 0049 3641 49-2706 jugendamt@jena.de
General Social Service 0049 3641 49-2711 asd@jena.de

Special Social Service

  • Advocacy
  • Official guardianship
  • Early help
  • Foster Children's Service
  • Adoption office
 0049 3641 49-2798 bsd@jena.de
Integration Service 0049 3641 49-2711 integrationsdienst@jena.de
Advance maintenance payments 0049 3641 49-2785 uvg@jena.de
Family Counselling Centre

0049 3641 49-2862

 familienberatung@jena.de
Youth ward 0049 3641 49-2798 jugendgerichtshilfe@jena.de
Economic youth welfare 0049 3641 49-2786 wjh@jena.de
Youth and Education Service 0049 3641 49-2671 jub@jena.de
school administration 0049 3641 49-2600 schulverwaltung@jena.de
Child day care / day care 0049 3641 49-2751 jub@jena.de
Municipal day nurseries 0049 3641 49-2721 kkj@jena.de
Youth work 0049 3641 49-2730 jub@jena.de
Budget Department 4 0049 3641 49-2744 team.haushaltschule@jena.de

jenarbeit (job centre)

Area Phone E-mail
jenarbeit 0049 3641 49-4710 jenarbeit@jena.de

JenaCulture

Area Phone E-mail
Deputy plant manager (Carsten Müller) 0049 3641 49-8280
0162 2663378		 carsten.mueller@jena.de
Tourist Information 0049 3641 49-8050 tourist-info@jena.de

JenaEconomy

Area Phone E-mail
Business Hotline 0049 3641 87 30030 jenawirtschaft@jena.de

Municipal real estate

Area Phone E-mail
Secretariat 0049 3641 49-7000 kij@jena.de

Municipal services

Area Phone E-mail
Service Center 0049 3641 4989-0 ksj@jena.de